These Terms and Conditions govern your access to and use of the dona55 platform, including all casino games, sports betting services, account facilities, and payment processing. Please read them carefully before registering.
Welcome to dona55. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding contract between you ("User", "Player", "you") and dona55 ("we", "us", "our", "the Platform") governing your use of the dona55 website, its sub-pages, mobile interface, all casino game offerings, sports betting markets, account services, and payment facilities (collectively, the "Services").
By accessing the dona55 platform, completing the dona55 Login process, depositing funds, or participating in any game or betting activity, you confirm that you have read, understood, and agree to be legally bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately discontinue use of the dona55 platform and Services.
Important Notice: These Terms apply to all Pakistani users accessing dona55 from Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, Peshawar, and all other cities and regions across Pakistan. All monetary references in these Terms are in Pakistani Rupees (PKR) unless explicitly stated otherwise.
dona55 reserves the right to modify these Terms at any time. Continued use of the platform following publication of any amendments constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically to stay informed of any changes.
The dona55 platform is strictly restricted to individuals who are 21 years of age or older. This is a non-negotiable requirement. By registering an account, you represent and warrant that you are at least 21 years of age at the time of registration. This age requirement applies to all Pakistani users without exception.
🔞 Underage Gambling is Strictly Prohibited. Any person under the age of 21 is expressly forbidden from registering an account, depositing funds, or participating in any game or betting activity on dona55. Accounts found to belong to underage individuals will be immediately and permanently closed. Any deposited PKR balance will be refunded to the original payment source.
In addition to the age requirement, the following eligibility conditions must be satisfied to use the dona55 platform:
dona55 makes no representation or warranty that access to or use of its Services is lawful in any particular jurisdiction. You are solely responsible for verifying that your use of dona55 complies with applicable local laws and regulations. dona55 shall not be liable for any legal consequences arising from your use of the platform in jurisdictions where such use may be restricted or prohibited.
Each individual is permitted to hold one (1) dona55 account only. The opening of multiple accounts — whether under the same or different names, email addresses, mobile numbers, or CNIC numbers — is strictly prohibited and will result in permanent closure of all associated accounts and forfeiture of any pending balances or bonus amounts.
You are required to provide complete, accurate, and truthful information at the time of registration. This includes, but is not limited to, your full legal name as it appears on your CNIC, a valid Pakistani mobile number, a valid email address, and your date of birth. Providing false, misleading, or incomplete information constitutes a material breach of these Terms.
You are solely responsible for maintaining the confidentiality of your dona55 Login credentials, including your username and password. You must not share your login details with any third party. Any activity that occurs under your account — whether authorised by you or not — is your sole responsibility. If you suspect that your account has been accessed without your authorisation, you must contact the dona55 support team immediately via live chat.
Security Tip: dona55 strongly recommends enabling two-factor authentication (2FA) on your account to add an additional layer of protection to your dona55 Login process. You can activate 2FA directly from your account settings panel after registration.
dona55 accounts are strictly non-transferable. You may not sell, assign, transfer, or otherwise deal with your account to any third party. Any purported transfer of an account is void and will result in the immediate closure of the account in question.
dona55 operates a mandatory Know Your Customer (KYC) verification process in accordance with international anti-money laundering (AML) and responsible gaming standards. All players are required to complete KYC verification before processing their first withdrawal. dona55 reserves the right to request KYC documents at any stage, including prior to a first deposit or at any point during an active account relationship.
The following documents are required to complete KYC verification on dona55:
Failure to provide satisfactory KYC documentation within the timeframe specified by dona55 will result in the suspension of withdrawal facilities and, where required by law or internal policy, the restriction or closure of your account. dona55 is not liable for any losses or inconvenience arising from delays caused by incomplete or unsatisfactory KYC submissions.
⚠️ Name Matching: The name on your CNIC must exactly match the name registered on your dona55 account and the name on your designated payment method (JazzCash, EasyPaisa, bank account, etc.). Discrepancies will delay your KYC approval. Contact support via live chat if you anticipate a name mismatch issue.
dona55 supports the following payment methods for both deposits and withdrawals: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT. All transactions are processed in Pakistani Rupees (PKR). There are no currency conversion fees at any stage.
The entire dona55 platform — including your balance, bonuses, bets, winnings, and withdrawals — operates exclusively in Pakistani Rupees (PKR). No USD, EUR, or other foreign currency conversions are applied at any point. What you deposit is what appears in your wallet, without deductions.
dona55 offers a range of bonuses and promotional incentives to new and existing players, including welcome bonuses, reload bonuses, PSL season promotions, weekly cashback, and loyalty rewards. All bonuses are subject to the specific terms published at the time of the promotion, in addition to these general bonus terms.
New players who register a verified dona55 account and make their first qualifying PKR deposit are eligible for the 200% Welcome Bonus up to Rs 25,000. The welcome bonus is credited to your bonus wallet upon deposit confirmation. The following conditions apply:
dona55 operates a zero-tolerance policy regarding bonus abuse. This includes, but is not limited to: registering multiple accounts to claim multiple bonuses, hedging bets to exploit bonus structures, using automated software or scripts to claim bonuses, or colluding with other players. Any player found to be engaging in bonus abuse will have their account permanently closed and all associated balances — including deposits — may be voided.
⚠️ Transparent Terms Policy: All dona55 bonus terms — including wagering requirements, eligible games, minimum odds for sports bets, and expiry dates — are published in full before you opt in. dona55 does not apply hidden conditions to bonuses after they have been claimed. If any term is unclear, contact support before accepting a bonus.
All casino games offered on dona55 — including slots, live dealer tables, crash games, and instant win titles — are operated by certified third-party software providers. Random Number Generators (RNGs) used in non-live games are independently tested and certified. dona55 does not manipulate game outcomes. Results are determined entirely by the underlying certified RNG or live dealer process.
All bets placed on dona55 are final once confirmed by the system. You are solely responsible for the accuracy of bets and wagers placed on your account. Bets placed in error — including incorrect stake amounts, incorrect selections, or bets placed under misunderstood rules — cannot be reversed or refunded once the system has confirmed them.
PSL cricket betting, international cricket markets, and all other sportsbook markets on dona55 are governed by the specific sports rules published in the Sports section of the platform. Where a match is abandoned, postponed, or cancelled, settlement rules as published will apply. dona55 reserves the right to void any bet placed on a market that was offered in error, including incorrect odds or erroneous market listings.
In the event of a technical malfunction, system error, or telecommunications failure that affects the outcome of a game or bet, dona55 reserves the right to declare all affected bets void and return stakes to the players' PKR wallets. dona55 is not liable for losses incurred due to technical malfunctions beyond its reasonable control.
The following actions are strictly prohibited on the dona55 platform. Violation of any of the below may result in immediate account suspension, permanent closure, forfeiture of balances, and where applicable, referral to relevant authorities:
⛔ Fraud & Money Laundering: dona55 maintains strict AML compliance procedures. Any account suspected of being used for money laundering, fraud, or other financial crimes will be immediately frozen. Relevant transaction data will be reported to appropriate authorities in accordance with applicable law. All funds in such accounts may be permanently withheld pending investigation.
dona55 is fundamentally committed to responsible gaming. We believe that gambling should be an enjoyable form of entertainment — not a financial strategy, an escape from personal problems, or a compulsive activity. The platform is designed with tools to help you stay in control at all times.
The following responsible gaming tools are available to all dona55 account holders free of charge, accessible directly from account settings:
The 21+ age requirement is enforced through mandatory CNIC-based KYC verification. dona55 will never knowingly permit a person under 21 to register or maintain an account on the platform.
For detailed information about our responsible gaming practices, tools, and external support resources, please review our dedicated Responsible Gaming page.
All content on the dona55 platform — including but not limited to the dona55 brand name, logo, website design, graphics, text, game interfaces, software, databases, and promotional materials — is the exclusive intellectual property of dona55 or its licensed partners. Nothing in these Terms grants you any right, title, or interest in any dona55 intellectual property.
You are strictly prohibited from reproducing, distributing, modifying, adapting, publicly displaying, or creating derivative works from any dona55 content without express prior written authorisation from dona55. Unauthorised use of dona55 intellectual property may result in legal action.
dona55 makes no guarantee, representation, or warranty that you will win any amount of money by using the platform. All gambling and betting activities involve inherent financial risk. Past results of any game or market are not indicative of future outcomes.
To the maximum extent permitted by applicable law, dona55 shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or financial losses resulting from gaming activities. dona55's total cumulative liability to you in respect of any single claim shall not exceed the total amount of PKR deposited by you in the 30-day period immediately preceding the event giving rise to the claim.
dona55 shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to natural disasters, government actions, telecommunication failures, cyber-attacks, or acts of terrorism.
dona55 collects, processes, and stores your personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference. By registering a dona55 account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Personal data collected by dona55 — including your CNIC details, contact information, transaction history, and gameplay data — is used for account management, KYC compliance, fraud prevention, AML obligations, and improving the platform experience. dona55 does not sell your personal data to unaffiliated third parties for marketing purposes.
You may request closure of your dona55 account at any time by contacting customer support via live chat. Upon account closure, any verified PKR balance remaining in your account (net of any pending bonus wagering requirements) will be refunded to your registered payment method within 7 business days, subject to completion of any outstanding KYC requirements.
dona55 reserves the right to suspend, restrict, or permanently close your account at any time, with or without prior notice, in the following circumstances:
Upon termination of your account by dona55 for breach of these Terms, any balance in your account — including deposits and any unconverted bonus amounts — may be forfeited at dona55's sole discretion. Decisions regarding forfeiture will be made on a case-by-case basis and communicated to you in writing via your registered email address.
dona55 reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered players via email to the address on file and/or via a prominent notice on the dona55 platform for a minimum of 7 days prior to the change taking effect.
Your continued use of the dona55 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the platform and request account closure before the effective date of the changes.
Stay Informed: We recommend bookmarking this page and checking it periodically. The "Last Updated" date at the top of this page will always reflect when the most recent revision was made.
If you have any questions, concerns, or disputes regarding these Terms and Conditions, please contact the dona55 support team through any of the following channels:
For disputes that cannot be resolved through our support team, dona55 maintains a formal complaints procedure. Details of this procedure are available upon request via live chat or email.
A quick summary of the six most important protections and obligations within the dona55 Terms and Conditions for Pakistani players.
The minimum age to play on dona55 is strictly 21 years, verified through CNIC-based KYC. No exceptions are made under any circumstances. Underage accounts are closed immediately and balances refunded.
Each Pakistani player is permitted one dona55 account only. Duplicate accounts — regardless of the email, mobile number, or payment method used — are detected and permanently closed, with balances voided.
Every deposit, withdrawal, bonus, and balance on dona55 is denominated in Pakistani Rupees. There are no hidden conversion fees, no USD requirements, and no exchange rate surprises for Pakistani players.
All dona55 bonus terms — including wagering requirements, eligible games, expiry dates, and minimum odds — are published in full before you opt in. No retroactive conditions are applied to any claimed bonus.
dona55 follows strict Know Your Customer and Anti-Money Laundering procedures. CNIC verification is mandatory before withdrawals. This protects all players from fraud and ensures platform integrity.
Deposit limits, session reminders, cool-off periods, and self-exclusion options are built into every dona55 account. These tools are free, immediate, and accessible from your account settings at any time.
If anything in the dona55 Terms and Conditions is unclear, our support team is available around the clock via live chat. Alternatively, explore the platform and experience Pakistan's most transparent online casino firsthand.
🔞 21+ only · Gambling involves financial risk · Play within your means · dona55 promotes responsible gaming